The Importance of Perspective Taking
- Which “soft” skills matter most? Students being caring, morally
upstanding, purpose-driven, or empathetic?
- Which
proficiencies can teachers actually change? For example, is it realistic
that schools can make students more caring?
- Aren’t
some social-emotional skills really values that should be addressed by
families?
- Mustering the motivation to take the perspective of people
outside our immediate family and social circle – for example, a cashier, a
driver who cuts us off in traffic, a former classmate encountered at a reunion.
- Choosing a particular strategy to use when “reading” the
other person – for example, empathizing with someone who is terrified of giving
a wedding toast (something you have no problem with) by thinking about waiting
for a dentist’s opinion on a root canal.
- Coordinating the available data to make inferences about
the other person – for example, reading body language and facial expressions
together with verbal cues.
- After making inferences, evaluating if we’re on the right
track, because it’s not easy to know what makes another person tick. “All we can
do,” says Gehlbach, “is keep seeking feedback, keep trying to read people, and
keep refining our impressions as we learn more.”
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